Contact

General Questions, Maintenance, and Neighborhood concerns

The HOA contracts with the Alliance Management Group LLC, a professional property management company, to manage all financial, legal, and regulatory matters, including the common homeowner inquiries below.

All questions or concerns about:

Landscaping, trees, and maintenance of HOA common areas
Snow removal (Common area sidewalks and supplemental street plowing)
HOA dues, billing, or account statements
Covenant enforcement and property standards

should be directed to:

Phone: 410-836-8036
Mailing address: P.O. Box 455
Forest Hill, MD 21050

Alliance will coordinate with the HOA Board of Directors as needed.

Note: Dues should not be mailed to the address above. See here for information about paying dues.

Reporting Common Issues to Baltimore County

Please Note: The HOA does not manage public streets (including parking), county sidewalks, or streetlights. These are maintained by Baltimore County or BGE.

For the fastest response to these issues, please use the BaltCoGo app (available on mobile) or the County's Online Reporting System.

Use BaltCoGo to report issues such as:

Potholes and road damage
Streetlight outages
Fallen trees on public streets
Missed trash/recycling pickups
Storm drain issues
Dead animal pick-up
Stray/dangerous animals
Noise complaints
Illegal parking or unregistered vehicles
Traffic violations/speeding

Download "BaltCoGo" from your app store or dial 311 for assistance.

Questions About Making Changes to Your Home's Exterior

All repairs and modifications that could potentially change the exterior appearance of your home (including lawns, gardens, decks, fences, paint colors, etc) must be approved in advance by the Architectural Review Committee (ARC). To contact the ARC via the U.S. Postal Service, use the address for Alliance Management.

Note: We are in need of ARC volunteers! Please consider serving on the ARC to help keep the neighborhood beautiful.

Contacting the HOA Board

The Board of Directors oversees policy, finances, and community governance but does not handle individual homeowner issues directly.

To keep operations efficient, please contact the Board only for:

Information about neighborhood events or community-wide initiatives
Questions about volunteering or serving on a committee

In addition, Cromwell Station residents are always welcome to attend the monthly Board of Directors meetings. You can read minutes of recent Board meetings on the "Meeting Minutes" page.

Please Note: The Board is comprised of volunteer neighbors. For fastest service regarding maintenance, violations, or billing, you must contact Alliance Management. Emails sent to the Board regarding these matters will simply be forwarded to management, delaying your response time.